Refund & Cancellation Policy
Payments
Refund & Cancellation Policy
This policy applies only where JLAIS charges a fee (for example an article-processing charge). It explains when and how charges may be refunded.
Principles
- Charges, where applicable, are requested only after acceptance; entering peer review carries no fee unless stated otherwise.
- Editorial decisions are never affected by payment.
Refund terms
To be confirmed by the publisher. State the exact refund / cancellation terms — for example, the conditions and window under which an APC is refundable (full or partial), and the process for requesting a refund. If online payments are enabled via a payment gateway, the gateway-required refund terms must be stated here [[OWNER: State the exact refund / cancellation terms — for example, the conditions and window under which an APC is refundable (full or partial), and the process for requesting a refund. If online payments are enabled via a payment gateway, the gateway-required refund terms must be stated here]]
How to request a refund
Refund requests should be emailed to jlais@aiagepress.com with the article title and payment reference. Approved refunds are returned to the original payment method.